Support Chat, Live Support, Business Intra-Company Chat, Live Visitor Analysis
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i am wondering why I should buy for VisitCentric when there are free stats program such as above are available with web hosting company?
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There are some major differences between VisitCentric and Webalizer, AWStats
a. VisitCentric is all about a Visitor browsing your site. Webalizer and AWStats works differently and count visits which are not from actual visitors.
b. In VisitCentric, you see everything in real-time, which city, which country, visitor is visiting your site and for how long. Webalizer/AWStats does not give real-time visitor details.
c. In VisitCentric, you can add any search engine(google.in, yahoo.co.in etc.) in addition to default (Yahoo.com/Google.com) and see their visits separately.
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Here when we talk about VisitCentric it offers 2 fold benefits : Live Chat and Live Stats
Visitor Live stats offers following features:
1. Visitor Referring link
2. Page Count
3. Visitor IP
4. Visitor Name
5. Country/City
6. Web browser details
7. Operating system
8. Visit time
9. Chat skill (technical, billing, sales or general)
10. Chat wait time
11. Chat status
12. Operator name
13. Chat duration
14. Keyword (keyword used to reach you)
Live Chat offers:
1. Real time monitoring of Visitor Referring link, page count, visitor ip
2. According visitor behavior, you can invite a visitor on live chat and help him to buy your product.
3. Live Chat proves better help then phone and email, as your customer can instantly get answers for his problems.
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