Support Chat, Live Support, Business Intra-Company Chat, Live Visitor Analysis
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for information security reason, we are looking for something that allow our customer service places at different locations to chat, in addition to providing customer servicing through livechat. do you have something to handle this, if not, it will be a nice feature to add.
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VisitCentric has operator to operator chat integrated in VisitCentric Operator Console. This allows them to chat with each other simultaneously as they chat with the customers.
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